Every claims answer. Right from the site.
Pricing. Material matching. Repairability analysis. The questions that slow claims down the most now have answers in minutes — from the site, on any device, before anyone drives back to the office. itel NOW puts the full itel suite in the hands of every adjuster, contractor, and third party on the claim.)
Defensible decisions
Every determination made through itel NOW is backed by data, documented in a report, and consistent across adjusters and third parties using the platform. With standardized answers, program-wide indemnity accuracy improves.
Answers in minutes
Pricing, repairability, and material matching results are returned in minutes on most submissions. Adjusters get what they need before leaving the site.
One source of truth
Adjusters, contractors, and third parties can all submit through itel NOW on the same claim, with the carrier maintaining full visibility at the center.
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Used by 60,000 claims professionals every year
itel NOW is the mobile platform that connects adjusters, contractors, and third parties to the full itel suite (Pricing, Roof and Cabinet Repairability Analysis, and Material Matching) from a single, easy-to-use interface. Carriers maintain full visibility across every submission, every party, and every claim in the program. The result is consistent outcomes, regardless of who visits the property.
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itel claims answers, all in one app
Submit from the site, receive results in minutes, and move the claim forward without leaving the property.
Roof Repairability Analysis
A fast, independent determination of whether a damaged roof can be repaired or needs full replacement. When repair is viable, get a guaranteed price for the work.
Cabinet Repairability Analysis
Determine whether cabinets damaged by water or fire should be repaired or replaced in minutes, with a guaranteed outcome.
Material Matching
Identify the closest available match for roofing, siding, or flooring materials to enable a repair, keeping the claim from escalating to full replacement when damage is localized.
Ecosystem
Already deployed across your claims network
itel NOW integrates directly with key estimating platforms and is deployed and ready to use by all major TPAs, water mitigation firms, and ladder assist companies. No onboarding delays. Claims compliance across your vendor relationships.View Partners
Features built for the claim
PDF reports
Every pricing and analysis submission generates a documented, shareable report — attached to the claim file and ready for the homeowner, the adjuster, and the carrier.
In-app guidance
Videos and tooltips inside the app make itel NOW easy to use for anyone on the claim.
Single Sign-On (SSO)
Streamlined access control means carriers manage user access centrally.
Third-party collaboration
Adjusters, contractors, and TPAs can submit on behalf of the carrier through the same platform, with the carrier maintaining full visibility throughout.
Estimating platform integration
Results are delivered directly into the carrier’s system of record. No double entry. No manual upload. And no data loss between systems.
Live submission status
Track the status of every submission in real time and receive notifications if additional information is required.
See itel NOW in action
Schedule a time to walk through how itel NOW connects pricing, repairability analysis, and material matching in a single, field-ready workflow — with real claim scenarios relevant to your program.
Experience itel NOW