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Repairability determination
Replacement value opinion
Guaranteed outcomes
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Saying cabinets can be repaired is easy. Guaranteeing it is something else entirely. Every itel Cabinet Repairability determination is backed by a nationwide network of specialist wood restoration firms — vetted, experienced, and ready to work directly with the policyholder to restore cabinets and millwork to the highest standard. When a repair is guaranteed, the adjuster has something concrete to offer the homeowner. The contractor has no room to dispute the scope. And the carrier has a defensible outcome documented from the start.
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itel Cabinet Repairability Analysis is used on tens of thousands of claims every year. Every report gives adjusters, carriers, and homeowners the same clear picture of the determination and what happens next.
Repairability determination — a clear yes or no, with the evidence behind it
Guaranteed repair price — when repairable, a fixed cost backed by the itel Guarantee
Repair network firm — contact information for the vetted cabinetry professional completing the work at the stated price
Opinion of replacement value — a data-backed full replacement estimate when needed (available as an add-on)
Identifying genuine repair candidates reduces unnecessary full replacements and the cost leakage that comes with them. Your loss ratio reflects every correct determination.
Repairability determination handled by a specialist team means field and desk adjusters spend their time on the work that requires their judgment.
Repairs complete faster than replacements, reducing additional living expenses and getting policyholders back in their homes sooner.
itel also provides repairability determination on fine-wood furniture and antiques, extending the same accuracy and guarantee to the full scope of interior claims.
We offer multiple options to assess damage and provide an estimate:
Onsite inspection with a local restoration firm (where coverage is available)
Photo-based inspection through the itel NOW mobile app
Virtual inspection
Insurance adjusters rely on our specialists to determine whether repair is a viable option. Our firms often have the expertise to restore damage that other vendors cannot. If an item is not repairable, we will clearly explain why in our report.
We have completed thousands of photo-based estimates. By reviewing the damage description, cause of loss, and submitted images, we can determine the appropriate scope of work. Pricing is based on industry standards and regional cost factors.
In addition to photos, submitters provide a detailed description of the damage and cause of loss. This helps us assess the full scope of the situation and identify any potential additional damage related to the claim.
Color and finish matching is one of our core specialties. If, during our evaluation, we determine that an exact match is not achievable, we will clearly explain the limitations in our report.
Timelines vary based on the local restoration firm’s workload and when the job is approved. We can provide an estimated timeframe, but final start and completion dates will be confirmed once work begins and other related repairs are considered.
Talk to Nearmap about bringing itel Cabinet Repairability Analysis into your workflow. Or ask about an Indemnity Lookback Assessment — an analysis of your current claims data that identifies exactly where accurate repairability determinations can improve indemnity outcomes across your book.
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