The insurance industry, and the technology that supports it, have seen significant change over the last few years. New technology continues to come to market, changing how insurers build new products, understand risk, mitigate changing weather patterns, and ultimately provide greater service to their customers. We have seen a shift in the industry from a repair and replace to a predict and prevent mindset. At Betterview, we have been honored to contribute to that evolution.
Today, as part of Nearmap, we are excited to continue creating the tools and insights our customers depend on to grow their businesses and provide greater support and care to their policyholders. Together, Nearmap and Betterview have combined our products, talent, and expertise to create the market’s first end-to-end remote property intelligence solution—from imagery to insights to answers. Why?
Better Customer Solutions
36% of all property claims in the US come from roof-related claims. It is a huge problem for insurers as they try to accurately price, underwrite and respond to claims. Growing up in the inspection business, I knew getting accurate views of roofs and properties was always a significant problem. In my inspection business we tried putting cameras on painter’s poles and in the early days of Betterview, we used drones. Still, sending out inspection teams armed with these tools was costly, time-consuming, and added additional liability to the insurer. The industry needed a scalable and efficient way to quickly understand the condition of roofs and properties across their entire portfolios. At Betterview, we fell in love with the problem so we could find the best solution—the solution we found was leveraging manned aerial imagery to build our Property Intelligence Platform. This was no small task, as over the last decade, we worked with many imagery providers to best help insurers accurately understand risk and mitigate losses. We worked with everything from drones to satellites, to balloons. Yet, aerial imagery provided the greatest combination of scale, recency and resolution needed to create our platform and provide the fastest, most accurate results to our customers. The only partnership that consistently provided all three (scale, recency and resolution) was Nearmap.